Privacy Policy
How Clyde Plumbers collects, uses and protects the personal information you give us.
or email info@clydeplumbers.com.au
- Based in Clyde 3978
- Licensed plumbers and gasfitters
- Fixed price before work
- Urgent jobs prioritised
What we collect
When you call, email or use the quote form, we collect the details you choose to give us: usually your name, phone number, email address, suburb and a description of the plumbing job. If you book work, we also record the job address and any notes needed to complete it.
How we use it
We use your details to respond to your enquiry, book and carry out work, send quotes and invoices, and lodge compliance certificates where the law requires it. Calls to our number may be recorded for quality and training. We do not sell your information or use it for unrelated marketing.
Who we share it with
We share details only where needed to do the job or meet legal obligations, for example with the Victorian Building Authority for compliance certificates, with a water or gas authority where their involvement is required, or with a subcontractor who is helping with your job.
Storage and security
Form enquiries are sent by email and stored securely. We keep records for as long as needed for warranty and legal purposes, then delete them.
Access and questions
You can ask to see or correct the information we hold about you by emailing info@clydeplumbers.com.au.